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About Independent Business Machines
We are an independent Huddersfield based business set up by business machine engineer Andrew Downey after years of working under the machines for larger companies Andrew got fed up with businesses having the wrong type of machines for their needs as they were sold the hot new product or upgraded to a new machine which was totally unsuitable for the needs of the business.
So Independent Business Machines was born in Huddersfield to give the best advice to every business and treat all companies as individuals, so they could get the best value in-house printing and business machine servicing for their own needs.
A busy office will no doubt need a good service back up plan for their equipment, and an all inclusive contract is a good way to insure against all eventualities, the costs will depend on volume and include a five year guarantee, service, spare parts and consumables including toner.
On site response times are important and it makes sense to choose a local dealer as much as it is for the dealer to choose local customers, this has been our policy to insure a less than 4 hour service call response time to all our customers, that means if you have an issue with your machine and you are our client then we will be with you within 4 hours of your phone call, we can’t say fairer than that! We can also monitor your machines remotely and receive electronic alerts to problems, creating a proactive service support structure.
So if you feel that you may not be getting the best value out of your printers and machines then we offer a no obligation FREE print audit where we will be totally honest with you and advise you on where you could save time and money.
Call us now on 01484 511739 every print you make before you call could be costing you money!
Kirklees Construction Skills Academy
We have been customers of Andrew Downey and Independent Business Machines for three years. In that time we have found their service to be efficient and professional. Andrew is always available on the end of the phone and as he is local to us will always attend the same day should this be necessary. We have found their services both friendly and invaluable as we have continued to expand our business. We would have no hesitation in recommending their services to other businesses.
J R Armitage
IBM have supplied and maintained our copiers for the past 10 years. They provide an excellent after sales service and fulfil our requirements in an efficient manner. We would have no problem in recommending them to potential clients.
Sanders Geeson Limited
I would like to personally thank you for your very prompt service for our printers (I dread to mention that one of them is a HP). Nothing ever seems too much trouble and it’s very reassuring to know you are on hand to get us out of a mess or just for sound advice.